Privacy Policy
Introduction
This privacy policy explains how and why Tallex Limited (‘we’, ‘us’, or ‘our’) collects, stores, and uses personal information gathered via our website (www.tallex.co.uk) and through the services we provide to our clients, partners, and referrers.
Please read this policy carefully. By visiting our website, submitting your information, or providing us with any personal details, you are agreeing to the practices outlined in this policy.
We are committed to safeguarding your personal data and ensuring transparency in how it is processed. If you have any questions about this privacy statement, you can contact our Data Protection Officer at sean@tallex.co.uk.
Data Controller
For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR) (as amended, supplemented, or replaced from time to time, referred to as “Data Protection Law”), Tallex Limited, a company limited by shares, registered in England and Wales under company number 15633354 with its registered office at Grange Barn, Pike's End, London, HA5 2EX, is the data controller. Tallex Limited determines the purposes and means of processing your personal data as set out below.
Collection of personal data and information
When you access our website and submit a message through our contact form or subscribe to our mailing list, we may collect the following information:
First name and surname
Email address
Telephone number
During communications with us by phone, email, social media, or otherwise, and when engaging us for services or applying for a position with us, we may collect additional information, including:
First name and surname
Date of birth
Gender
Personal and/or business address
Email address
Telephone number
Business or company name(s)
Information about your business, to the extent that it relates to you personally
Job title and/or position
Educational background, qualifications, profession, work, and career history
Descriptive information such as preferences and interests
Financial information such as credit/debit card numbers
If you provide us with information about other individuals (e.g., friends, family, or colleagues), you confirm that you are authorised to provide that information and that they consent to us processing their data in accordance with this privacy notice.
When you visit our website, we may automatically collect certain information via cookies and other tracking technologies, such as:
Internet Protocol (IP) address used to connect your device to the internet
Browser type and version, time zone settings, plug-in types and versions, operating system, and platform
Information about your visit, including the full URL, clickstream to, through, and from our site (including date and time), items you viewed, page response times, download errors, length of visits to pages, page interaction information (such as scrolling, clicks, mouse-overs), and methods used to exit the page
We may also receive personal information about you from third parties, such as social media platforms (LinkedIn, Facebook, Instagram, X) and business partners, including our referral network.
Use of personal information
We may collect, store, and use your personal information for the following purposes:
Marketing our services to you
Providing you with relevant news and insights
Conducting market research, gathering feedback, reviews, and testimonials on our services
Sharing information about services provided by us or our partners that may be similar to those you’ve enquired about
Processing job applications
Delivering services you have engaged us for
We process your personal data under the lawful basis of legitimate interest, consent, or contractual necessity, depending on the specific situation.
Cookies Policy
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website or application. Cookies allow our website to distinguish you from other users, maintain web session continuity, track visitors, conduct research, and improve our services. Cookies do not harm your system.
We use various types of cookies, including:
Essential cookies (necessary for the functioning of the website)
Performance cookies (for analytics and user behaviour tracking)
Functional cookies (to remember your preferences)
You may refuse cookies when first visiting our website. Our cookies do not store sensitive information such as your name or address. To restrict, block, or delete cookies from www.tallex.co.uk, you can adjust your browser settings (please consult your browser’s guidance for instructions).
Security of personal data
We have strict policies, procedures, and training in place to ensure data protection, confidentiality, and information security. We regularly review these measures to maintain their effectiveness.
Your data is stored on our servers or those of our IT service providers. It will not be transferred to or stored at a destination outside the UK or European Economic Area (EEA) unless you have given your explicit consent or there are appropriate safeguards in place. All electronic data containing your personal information will be encrypted, and any physical copies will be securely stored in a locked environment.
While we take all reasonable steps to protect your personal data, we cannot guarantee the security of data transmitted over the internet; any transmission is at your own risk. Once received, we will use strict procedures and security features to prevent unauthorised access.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Unless otherwise required by law, regulation, or contractual obligations, we will retain records of services provided, which may include personal data, in accordance with our data retention policy.
Provision of personal data to third parties
We will only share personal data with third parties where we are legally permitted to do so or where we are permitted to do so for the purposes of our engagement for services we have entered into with you. Where we transfer personal data to third parties, we will put in place appropriate contractual arrangements and seek to ensure that there are appropriate technical and organisational measures in place to protect personal data.
We may provide personal data to third parties where required by applicable law and regulation, such as regulators and law enforcement agencies. We will only provide personal data to such parties where there is a legal requirement or permission to do so. We may also provide data to third parties during business transactions such as a mergers and acquisition involving the whole of or a substantial part of the business and assets of Tallex Limited.
If you do not wish to receive direct marketing communications from us or third parties, you can opt out at any time by contacting our Data Protection Officer via email at sean@tallex.co.uk.
Your Rights
You have the following rights under Data Protection Law:
The right to update your personal data
The right to withdraw consent (where processing is based on consent)
The right to request copies of personal information we hold
The right to object to or opt out of direct marketing
The right to request the deletion or restriction of your personal data
The right to data portability
To exercise any of these rights, please contact our Data Protection Officer at sean@tallex.co.uk. We will respond to your request promptly and within the timeframes required by law. If your request is unfounded or excessive, we reserve the right to decline it or charge a reasonable fee for compliance.
Complaints
If you are concerned about how we have handled your personal data, please contact our Data Protection Officer via email at sean@tallex.co.uk. We will investigate all complaints and endeavour to respond promptly.
You also have the right to raise your concerns with the Information Commissioner’s Office (ICO), the UK authority responsible for overseeing data protection matters. For more information, visit the ICO website at https://ico.org.uk/your-data-matters/ or call 0303 123 1113. You can also write to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Changes to this policy
We may change this privacy policy either due to business reasons or future changes in legislation. This privacy policy was last updated in September 2024. Any changes will be posted on this page, and where appropriate, we will notify you via email.
Please review this privacy notice frequently to stay updated.
Contact
If you have any questions, comments or requests regarding this privacy policy, please contract our Data Protection Officer via email at sean@tallex.co.uk.